Microsoft Finance

Microsoft Finance

SITUATION Microsoft was seeking to streamline and enhance its complex financial reporting model for its Cloud division. Company data existed in disparate systems worldwide, causing inefficiencies in data gathering, analysis and reporting. The financial reporting...
Word on the Street

Word on the Street

SITUATION Microsoft had a limited ability to receive direct and rapid feedback from their retail store staff during the launch of Xbox One.  As Xbox One was preparing to launch in a hyper-competitive environment, the messaging changed quickly and there was an...
ExpertZone

ExpertZone

SITUATION Two Microsoft retail groups supported separate online platforms to drive brand advocacy and product knowledge to Retail Sales Professionals (RSPs) and other purchase influencers. Dual sites required duplicate investment and yielded inconsistent messaging....